Shana Duthie has always been curious about how we live, how things work, what motivates us to use devices to assist us with our lives, and more importantly how we feel and embrace our experiences. Shana takes this curiosity to work everyday to assist companies with refining and developing their customer experiences. The experiences she has developed have been very diverse in nature, including the user interface for the first Jitterbug cell phone developed with Arlene Harris and her team while she was at GreatCall to MDLIVE where Shana architected the client and customer service experience that is being delivered today.
Shana enjoys focusing on products and services related to digital health and healthcare as companies continue to expand their product offerings while engaging with consumers on a direct level. She understands that in today’s environment the customer experience is as important as brand development. Shana graduated from Chapman University, Orange with a degree in Economics and a secondary minor in Pre-Med.